INTRODUCTION
Performance Contracting is part of the broader Public Sector Reforms aimed at improving efficiency and effectiveness in the management of the public service.

A Performance Contract is a freely negotiated performance agreement between the Government, acting as the owner of a Government Agency, and the management of the Agency. It clearly specifies the intentions, obligations and responsibilities of the two contracting parties.

A performance contract constitutes a range of management instruments used to define responsibilities and expectations between parties to achieve mutually agreed results. It is a useful tool for articulating clearer definitions of objectives and supporting innovative management, monitoring and control methods and at the same time imparting managerial and operational autonomy to public service managers.

It is therefore a management tool for ensuring accountability for results by public officials, because it measures the extenbt to which they archieve targeted results.

Signing a Performance Contract commits a public official to perform to, or beyond, the specified levels. This holds public officials accountable for results and therefore helps in converting tax Shillings into goods and services effectively and efficiently. It also creats transparency in the management of public resources. Therefore every good person holding public office or managing public resources would be placed on a Performance Contract.

holders of public office are employees of:

• Civil Service
• State Corporations
• Local Authorithies
• Parliament
• Judiciary
• Constitutional Offices
• Commissions

Currently ALL chief officers in all government ministries and acounting dsepartments, State corporation, Local authorithies AND tertiary Institutions have signed performance contracts.There has been tremendous and measurable performance arising out of these ongoing government reform initiatives and resulting in international recognition and wide acclaim. For instance, recently the United Nations Public Service Award 2007 was awarded to Kenya in the category of improved Transparency, Accountability and Responsiveness in the Public Sector. This is a clear testimony of the great strides the Kenya Public Service is making in the area of reforms. 

• Demand excellent Service as your right (Huduma Bora Ni Haki Yako)
• Do not pay a bribe or overpay to receive a service
• Demand accountability for results by ALL public Officials
• Where service is not forhtcoming or falls below expectations, Refer to the Citizen Service Delivery Charter for the office to report to for redress.
• As a consumer of public services demand for the assuarance and comfort that ALL holders of public office are on Performance Contract.

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